Have you not updated your new phone number yet?
Please always update your mobile phone number to the latest information!
1. The mobile phone number has been changed and you can log in.
① Before changing, log in with your mobile phone number and password.
② Enter the [MY] tab, and click [Settings] (gear icon).
③ After selecting [Account], click the [Mobile Number] field.
④ After entering the changed mobile phone number and completing authentication, the mobile phone number will be changed.
⑤ When the mobile phone number change is complete, you can log in with the new mobile phone number.
2. My mobile phone number has been changed and I can't remember my password.
① If an email address is registered in your account other than your mobile phone number, you can manually reset your password by verifying your email address.
Learn how to reset your password ▶︎ Reset your password
② If the email address is not registered in the account other than the mobile phone number, Write an email as shown below and send it to Classting (support@classting.com) and we will respond after confirmation.
※ At the beginning of the semester with a large number of inquiries, it may take some time until the information. ▶ Mail destination: support@classting.com
[mail content]
- customer name :
- Mobile phone number before change:
- Enter the registered mobile phone number when signing up School location: area
- School name :
- Class/Class:
- Class name Name of homeroom teacher:
- Confirmation request account:
- Select among teacher/parent/student Name of person or child: In the case of parents, write both the name of the person and child
This article is translated by Google Translate.